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A/R invoice was closed even there are open balance

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Hi,

 

I had a situation here.

 

An invoice with amount due of US 1,000.

Create an incoming payment  > payment mean > cash paid US 600,

The incoming payment indicate an open balance of US -400.

 

However, when I check back the invoice, the status is closed and the applied amount is US 1,000, the balance due is 0.

 

Isn't the balance due should be 400?

 

I cannot find the invoice in the incoming payments anymore

 

Thanks


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