Hi,
I have a query in SAP Customer Service module.
Requirement
Line item 1 in Contract : Equipment (material)
Line item 2: Extended warranty.
Equipment portion is posted to revenue account (Revenue recognized as soon after billing)
Extended warranty portion is posted to deferred account.(Revenue should be recognized(VF44,Vf45) later when extended warranty period starts: billing plan)
Now, at the moment of sales exact installation date is not known, but warranty period should start from the actual date of installation(in future).
Ones the actual installation is performed at customer site my first year warranty period should start & extended warranty period should be revised as per revision in first year warranty (free warranty)
Main requirement is to update Warranty date in contract, equipment master as per actual installation date, so that the equipment will be covered under warranty.