SAP & Experts,
Is there an incorrect configuration in the "SAP_CUSTOMER_SERVICE_21" application configuration in the APPLICATION_CONFIG global for the "Wo.AssignmentType"? Here is why I am thinking this.
I've installed the base Work Manager 6.2 with Customer Service. I create the application in the cockpit and publish it in. I even stopped/started the SMP services to make sure it was "clean".
When I try to connect the client the first time, I get this error in the transmit window:
Invalid Wo.AssignmentType from the ini file or SAP mobile configuration. Please check the ini file or the mobile configuration for assignment type () in section APPLICATION_CONFIG
In the Config Panel, I looked at the global configuration for "Wo.AssignmentType" and the "DO_ID" is set to "SCS21_SERVICEORDER_GENERIC". I then compared this to the previous "SAP_CUSTOMER_SERVICE_20" application's value for this and for that version the "DO_ID" is set to "SCS20_WORKORDER_GENERIC".
I suspect that the 21 version should be "SCS21_WORKORDER_GENERIC"
I believe this is in error in the application configuration panel as delivered by the base package.
If an expert would confirm this is incorrect, and if so, SAP could/should then correct this in an update patch.
Thanks,
Ed